Question 1

Q: Why doesn't my headphone extension work right?

Accepted Answer

A: Check that your headphones are plugged all the way into the extension. It may be a snug fit, but this ensures a solid connection.

Question 2

Q: How can I order a completely custom, totally rad cable?"

Accepted Answer

A: Visit our Custom Orders page to see what we can do for you!
https://www.marinocustoms.net/custom-orders

Question 3

Q: The cable(s) I ordered came defective/no longer work correctly. What can I do?

Accepted Answer

A: See our Warranty page for information about defective products.
https://www.marinocustoms.net/warranty

Question 4

Q: How do I get a sponsorship or endorsement deal with you guys?

Accepted Answer

A: We are not making any sponsorship or endorsement deals at the moment. We are not legally tying ourselves to anyone nor anyone to us. We do love building strong relationships with our customers, however, so we'll do all we can to make sure you get the support you need!

Question 5

Q: Do you ship internationally?

Accepted Answer

A: We currently do, but unfortunately the cost to ship internationally is quite expensive for us. While we'd love to have our products world-wide, we understand if you can't justify the cost to get them there.

Question 6

Q: Can I use my gift cards towards custom orders?

Accepted Answer

Gift cards can only be redeemed towards in stock items on our online store. They can not be used for custom orders.

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Frequently asked questions